madeto Legal Notice
We at madeto operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This legal notice sets out the conditions under which madeto is accessible, the jurisdictions we serve, and your responsibility to verify compliance with your own local laws. We do not offer our services in jurisdictions where online wagering is prohibited.
madeto is operated by an entity licensed to provide gaming services in supported regions. Our platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). We offer football betting on Liga 1 and Piala AFF, live-dealer tables, slot games, and esports markets. All services are subject to the terms and conditions outlined on this site and in our privacy policy.
If you have legal questions about madeto or our service terms, contact our support team. We respond to legal inquiries within five business days.
Service Availability and Jurisdiction on madeto
Where madeto Services Are Available
We at madeto provide our services only in jurisdictions where online gaming and sportsbook operations are permitted by local law. Our platform is accessible to users in supported regions, including areas served from Jakarta, Surabaya, Bandung, and Medan. We do not knowingly offer access to users in jurisdictions where online wagering is prohibited. If you attempt to access madeto from a prohibited jurisdiction, we may block your access or suspend your account without notice.
madeto's services are not available in all countries or regions. We verify user location during account registration and may request additional verification at any time. If we determine that you are accessing madeto from a prohibited jurisdiction, we will close your account and return any remaining balance to your registered withdrawal destination within one business day.
Users are responsible for local law compliance
You are responsible for verifying that your access and use of madeto comply with the laws of your own jurisdiction. We do not provide legal advice about your local regulations.
Account Eligibility and User Responsibility
When you create a madeto account, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by local law from accessing online gaming platforms. You confirm that you are not a resident of a jurisdiction where our services are prohibited. You are solely responsible for determining whether your access and use of madeto is lawful in your jurisdiction. madeto does not provide legal advice, and we do not warrant that our services are legal in your location.
If your jurisdiction's laws change or if you relocate to a jurisdiction where madeto services are prohibited, you must close your account immediately. Continued use of madeto after such a change may violate your local laws, and madeto is not responsible for any legal consequences you may face.
Licensing and Regulatory Status
madeto operates under the licensing framework of the jurisdiction in which our platform is registered. We do not claim to be licensed in Indonesia, the United States, or any other specific country. Our licensing status applies only to the jurisdiction in which we are registered. We comply with the regulatory requirements of that jurisdiction and maintain standard security and fairness practices. We do not represent that madeto is licensed, regulated, or approved by any government authority in your jurisdiction.
Prohibited Uses and Account Suspension
We prohibit the following uses of madeto: accessing the platform from a prohibited jurisdiction, using multiple accounts to circumvent limits, sharing your account with others, using automated tools or bots, engaging in fraud or money laundering, and attempting to manipulate game outcomes. If we detect any prohibited use, we reserve the right to suspend or close your account immediately and forfeit any balance. We may also report suspected illegal activity to relevant authorities.
madeto reserves the right to refuse service to any user at any time, for any reason, without notice. If we close your account, we will return any remaining balance to your registered withdrawal destination within one business day, subject to any outstanding disputes or regulatory holds.
Our madeto Legal Commitments
Data Protection and Privacy
We at madeto protect your personal data in accordance with standard data protection practices. Our privacy policy sets out how we collect, use, and protect your information. We encrypt all data in transit and at rest, and we do not sell your information to third parties. Your KYC verification documents are stored separately from your account profile and are accessible only to our compliance team. We retain transaction records for compliance purposes but delete personal information after a standard legal retention window.
Dispute Resolution and Complaints
If you have a dispute with madeto regarding a bet settlement, account balance, or withdrawal, contact our support team within 48 hours with your bet reference number and a description of the issue. We will investigate and respond within five business days. If you are not satisfied with our response, you may escalate the matter to our dispute resolution process. Our decision is binding unless you have grounds to pursue legal action in your jurisdiction.
Limitation of Liability
madeto provides its services on an "as is" basis. We do not warrant that our platform is error-free, uninterrupted, or secure. We are not liable for any indirect, incidental, or consequential damages arising from your use of madeto, including loss of profits, data loss, or business interruption. Our total liability to you is limited to the amount of your account balance at the time of the claim. Some jurisdictions do not allow limitation of liability, so this clause may not apply to you.
Governing Law and Jurisdiction
madeto's terms and conditions are governed by the laws of the jurisdiction in which our platform is registered. Any legal action or proceeding arising from your use of madeto must be brought in the courts of that jurisdiction. You agree to submit to the exclusive jurisdiction of those courts. If you are located in Jakarta, Surabaya, Bandung, Medan, or elsewhere, you acknowledge that disputes will be resolved under the laws of our registered jurisdiction, not your local laws.
-
madeto services are available only where local law permits
We do not offer access in jurisdictions where online wagering is prohibited.
-
You are responsible for verifying local law compliance
We do not provide legal advice. You must confirm that your access and use comply with your jurisdiction's laws.
-
madeto is not licensed in any specific country
We operate under the licensing framework of our registered jurisdiction only.
-
We reserve the right to refuse or suspend service
We may close your account at any time if we detect prohibited use or access from a prohibited jurisdiction.
Contact for Legal Inquiries
If you have legal questions about madeto, our licensing status, or our service terms, contact our support team via email or live chat. We respond to legal inquiries within five business days. For formal legal notices or regulatory inquiries, you may also contact our compliance team through our support channels.
This legal notice is subject to change at any time. We will notify you of material changes via email or through a notice on madeto. Your continued use of madeto after such changes constitutes acceptance of the updated notice. If you do not agree with this legal notice or our terms and conditions, you must close your account and cease using madeto immediately.